Customer Success Manager, SMB
manager$70K – $84K
via Ashby
About this role
Link to role presentation video: https://www.loom.com/share/8d1b2752b9dd46159beb46e43f9eca20
👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️
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📝 OVERVIEW
We're looking for an SMB Customer Success Manager to join our London team and help drive customer activation, retention, and growth across a portfolio of customers across the built world industries. You'll be the trusted day-to-day partner for customers after they've signed, guiding them through onboarding, ensuring they're getting value quickly, and helping them embed Sitemate's products into real-world workflows.
This role is ideal for someone early in their tech career who enjoys working with people, solving problems, and learning fast.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, tableau, power bi, jira, trello…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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