Situations Vacant LtdInformation Technology

2nd Line Technical Support Analyst

Thameonsitemid$32K – $44K

Posted 92mo ago · via Smartrecruiters

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About this role

2 nd Line Technical Support Analyst Technical Ability: The candidate must be competent in: · Installation and configuration of Microsoft Windows Server – all versions · Installation and configuration of Microsoft Client OS – all versions. · Microsoft Exchange – all versions · Advanced network troubleshooting · Firewall configuration · DNS, DHCP, TCP/IP and internet routing · Active Directory · Office 365 · IT best practices and configurations Role: · Providing escalation support to the help desk · Setup and configuration – Servers, firewalls, routers, wifi · Help with project planning and implementation · Going to site to help with installations and DR · Salary:£25,000 - £35,000 pa

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Thame. We weight your proximity and willingness to relocate.

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