Mitarbeiter DevOps - 1st-Level Support (m/w/d)

Bielefeldonsite

via Personio

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About this role

Deine Aufgaben Betrieb und Betreuung des WMS im Tagesgeschäft First-Level-Support inkl. Ticketannahme, Priorisierung und Dokumentation Voranalyse und Eskalation an 2nd-/3rd-Level bei komplexen Störungen Systemüberwachung und Alarmbearbeitung Unterstützung im Incident- und Problem-Management Testung von Entwicklungen und Schnittstellen im WMS-Umfeld Pflege von Support- und Betriebsdokumentationen Nachverfolgung von Störungen bis zur Lösung inkl. Nutzerkommunikation Dein Profil Abgeschlossene IT-Ausbildung (z. B.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: r

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Bielefeld. We weight your proximity and willingness to relocate.

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Skills in this role

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