Associate Customer Success Manager

USA-Remote Worker-TexasRemote (US)manager

Posted today · via Workday

About this role

Position Description The Associate Customer Success Manager will play a critical role in driving customer satisfaction, operational efficiency, and revenue growth. This leadership position oversees the daily operations of the customer success team, ensuring seamless coordination between departments, high service standards, and the effective nurturing of sales opportunities. You will be responsible for leading your team to deliver an exceptional customer experience while implementing strategies to improve conversion rates, customer retention, and team performance.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce, hubspot

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

salesforcehubspot

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