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Smart Care

Senior Service Manager

USA-Remote Worker-MassachusettsRemote (US)manager

Posted today · via Workday

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About this role

Summary of the Job: The Senior Service Manager is responsible for leading the operational, financial, and customer service performance of multiple service regions while providing leadership and development to Service Managers, Service Technicians, and support personnel. This position oversees regional profitability, workforce management, customer retention, safety compliance, and service execution to ensure exceptional customer experience and achievement of company goals. The Senior Service Manager serves as a strategic business partner focused on operational excellence, employee engagement, and sustainable growth.…

Read the full description on Smart Care's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, teams, workday

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteamsworkday

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