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SmithrxPlan Operations

Manager, Partner Relationship Managers

Remoteremotemanager

via Greenhouse

About this role

Summary The Customer Success Team at SmithRx is dedicated to helping our clients and partners derive maximum value from our Pharmacy Benefit Management (PBM) services. We build and sustain high-impact operational relationships, proactively mitigate risks, and advocate passionately for our clients across internal product and operational channels. As the Manager, Partner Relationship Management, you will lead, coach, and empower a high-performing team of Partner Relationship Managers (PRMs). Your team is responsible for post go-live success and deep collaboration with Third-Party Administrators (TPAs) and Data Partners.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

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