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SohohousecoSoho (Customer) Support

Soho Support Supervisor - Membership (Remote/ New York Based)

New York Support Officeonsite

via Greenhouse

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About this role

The role… Reporting into the Membership Support Manager - North America, as supervisor you will be responsible for supporting a team of 10+ based in our New York Support Office in delivering service excellence to all of our members and prospective members across The Americas. You will ensure we are consistently providing an excellent experience to our members and customers by coaching and empowering our team, ensuring all are equipped with expert product knowledge, provided continual training and work in line with the Soho House ethos, to agreed Soho Support SLAs.…

Read the full description on Sohohouseco's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, outreach

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in New York Support Office. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gooutreach

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