Customer Success Specialist

Harahanonsitemid$37K – $52K

Posted 2w ago · via Workable

About this role

Customer Success Specialist New Orleans, LA (hybrid) · Full-time, hourly About the role Solar Alternatives has been designing, installing and servicing solar, battery backup and EV charging systems across the Gulf South for more than a decade. As a Customer Success Specialist, you're the first voice our customers hear. You'll handle inbound calls from start to finish: booking appointments, scheduling service, giving project updates and fixing simple system issues over the phone. You're trusted to solve problems, not just take messages.…

Read the full description on Solar Alternatives's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, salesforce

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Harahan. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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