Client Experience Agent
Remote / Flexibleremote
Posted 1mo ago · via Lever
About this role
[solidcore] is looking for a full-time Client Experience (CX) Agent to join our CX Operations team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will manage both phone and digital communications channels to deliver exceptional client support. You'll be the voice of [solidcore], handling client inquiries through our phone system and digital chat platforms while maintaining our high standards for client care. This position is a remote opportunity and will report directly to the Manager of Client Experience.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
More at Solidcore
- View →Coach - Greenpoint, NYBrooklyn, New York
- View →Head Coach & Community Manager - Greenpoint, NYBrooklyn, New York
- View →Training Manager - MidwestMidwest, U.S.
- View →Head Coach & Community Manager - Downtown Indy, INIndianapolis, Indiana
- View →Senior Manager, New Business Ventures OperationsArlington, Virginia
- View →Coach - Delray Beach, FLDelray Beach, Florida