Dutch Customer Advisor for a Leading Global Cybersecurity Company - Thessaloniki
Thessalonikionsite
Posted 1mo ago · via Workable
About this role
Are you a customer-oriented professional with excellent communication skills? Join our team and support customers of a global leader in online protection and cybersecurity. As a Customer Advisor you will assist customers with their queries, provide clear and effective solutions, and ensure a smooth, high-quality customer experience. Your responsibilities: Provide customer support via phone and/or chat. Handle enquiries related to Cybersecurity products, subscriptions and account services. Identify customer needs and offer accurate, timely solutions. Maintain a professional, empathetic and customer-focused approach. Record and update customer information accurately in the system. Work closely with your team to meet quality and performance targets.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Thessaloniki. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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