Dutch Customer Advisor for a Leading Global Cybersecurity Company - Thessaloniki

Thessalonikionsite

Posted 1mo ago · via Workable

About this role

Are you a customer-oriented professional with excellent communication skills? Join our team and support customers of a global leader in online protection and cybersecurity. As a Customer Advisor you will assist customers with their queries, provide clear and effective solutions, and ensure a smooth, high-quality customer experience. Your responsibilities: Provide customer support via phone and/or chat. Handle enquiries related to Cybersecurity products, subscriptions and account services. Identify customer needs and offer accurate, timely solutions. Maintain a professional, empathetic and customer-focused approach. Record and update customer information accurately in the system. Work closely with your team to meet quality and performance targets.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Thessaloniki. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included
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