Dutch Customer Success Specialist - Lisbon

Lisbononsitemid

Posted 13mo ago · via Workable

About this role

Work fully remote and kickstart your career with top global brands! Join our client’s multicultural team and help businesses thrive by providing expert guidance. You’ll support clients through calls and emails, ensuring a smooth experience and satisfaction at every touchpoint. Responsibilities: Respond to customer inquiries via phone and email, providing accurate product and service guidance. Review customer requests, make informed decisions, and take action. Identify areas to improve client experience and share suggestions with your team. Track trends and help prevent recurring issues for clients.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Lisbon. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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