Dutch IT Service Desk Agent

Greeceremote

Posted 1mo ago · via Workable

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About this role

We are looking for a Dutch & French-speaking IT Service Desk Agent to provide first-line technical support to end users in an enterprise IT environment. You will be the first point of contact for users handling and managing support tickets and troubleshooting technical issues related to Windows 10/11, Microsoft 365, Outlook, Teams and other end-user technologies. You will investigate issues, identify possible causes and work towards a resolution, escalating more complex cases to the appropriate technical teams when required. The role is ideal for someone with previous IT Support or Service Desk experience, a structured troubleshooting approach and strong communication skills.…

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reqspace match rubric

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Skills match

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Level fit

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Domain experience

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Recency

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Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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