Dutch Technical Support Engineer (L1/L2) - Athens

Athensonsitemid

Posted 1mo ago · via Workable

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About this role

On behalf of our client, we are seeking a Dutch-Speaking Technical Support Engineer (L1/L2) to join an innovative team in Athens! In this role, you will serve as the core technical contact for Dutch-speaking users, taking full ownership of incident analysis, troubleshooting, and issue resolution. Moving beyond basic customer support, you will perform technical diagnostics, manage system tickets, and deliver effective hands-on solutions to keep systems running smoothly. Responsibilities Provide first- and second-line (L1/L2) technical assistance to Dutch-speaking clients via phone, email, and live chat. Perform root-cause analysis, system diagnostics, and remote troubleshooting for software, hardware, and network connectivity issues.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: jira, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Athens. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

jirateams

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