English Customer Support Representative - Athens
Athensonsitemid
Posted 12mo ago · via Workable
About this role
About the Role We are looking for a Customer Support Representative to join our client’s team and provide top-notch customer service. In this role, you will be the first point of contact for customers, ensuring their questions are answered and issues are resolved quickly, efficiently and with care. This is a great opportunity for someone who enjoys helping people, communicates clearly in English and thrives in a fast-paced environment. What you’ll do Handle incoming customer inquiries via phone & email. Provide accurate information about services & policies. Escalate technical issues or complex cases to the appropriate internal teams. Keep records of customer interactions in the system. Act as an ambassador for our client’s brand by ensuring a positive customer experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Athens. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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