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SpeakitjobsEstonian

Estonian Customer Service Representative - Athens

Athensonsitemid

Posted 50mo ago · via Workable

About this role

On behalf of our client, we are looking for the next Estonian Customer Service Representative to join their team in Greece ! Are you a problem-solver with good communication skills? If yes, then this job opportunity might be for you! As an Estonian Customer Service Representative you will: Identify and assess customers’ needs Provide accurate, valid and complete information by using the right methods and tools Meet personal/customer service team targets Keep records of customer interactions, comments and complaints Communicate promptly, professionally and effectively with customers, utilizing all communication methods – including email, phone and webchat Ensure that incidents are resolved in a timely manner to meet defined departmental service level targets Enhance customer experience by g…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Athens. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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