Customer Care Agent (6 Month Fixed Term Contract)
Roystonhybrid
Posted 5 days ago · via Workday
About this role
The position At HBK, we aim to empower the Innovators! Whether you are a colleague or client, our job is to make your achievements more attainable, innovative and sustainable. To support our clients in being the best they can be, we rely on a team of first class Customer Care heroes who serve as their go-to contacts whenever support is needed. Whether it's assistance with quotes and orders or handling ad hoc inquiries, the Customer Care team is often the first point of contact—and the face of HBK. By qualifying, registering, and assigning queries to the most relevant internal departments, our Customer Care professionals play a key role in ensuring our clients feel supported.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: r, segment, salesforce
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Royston. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
rsegmentsalesforce
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