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SpikeitglobalsolutionsInformation Technology

Desktop Support Engineer

Newarkonsitemid

Posted 1mo ago · via Smartrecruiters

About this role

About Position: Desktop Support Engineer Location: Newark, NJ Schedule: 5 days per week, onsite. Interview Process: Initial phone screening, followed by an in-person interview. You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues. Requirements: 4–6 years’ experience or college degree Windows AD, Office 365, DHCP, DNS, LAN/WAN Ticketing system, asset management, vendor coordination Strong customer service and communication skills Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM. Note: Fully onsite role requiring presence 5 days a week, Tuesday to Saturday from 8:00 AM to 4:30 PM. Must be available to work Saturdays and certain holidays as part of a 24/7 support team.…

Read the full description on Spikeitglobalsolutions's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Newark. We weight your proximity and willingness to relocate.

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