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Sporty GroupFBC Operations

Senior VIP Account Manager (Hybrid)

Cape Townonsitemanager

via Greenhouse

About this role

About the role As a Senior VIP Account Manager at Sporty, you will build and maintain strong relationships with our high-value clients, ensuring their satisfaction and overall experience. You will be responsible for providing personalised and tailored services to our VIP clients in the sports betting environment, resolving inquiries, requests or issues, fostering customer loyalty, retention and maximising revenue. The Senior VIP Account Manager will collaborate with different internal teams across the business and have a strong understanding of how the sports betting environment operates. What you'll be doing Building and maintaining strong relationships with VIP customers with the objective of retention and identifying opportunities to enhance their experience.…

Read the full description on Sporty Group's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Cape Town. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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