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SportygroupOperations

INT VIP Account Manager (Hybrid)

Cape Townonsitemanager

via Greenhouse

About this role

About the role As a VIP Account Manager at Sporty, you will build and maintain strong relationships with our high-value clients, ensuring their satisfaction and overall experience. You will be responsible for providing personalized and tailored services to our VIP clients, resolving inquiries, requests or issues, fostering customer loyalty, retention and maximizing revenue.The VIP Account Manager will collaborate with different internal teams across the business. What you'll be doing Building and maintaining strong relationships with VIP customers with the objective of retention and identifying opportunities to enhance their experience Providing proactive support to VIP players, ensuring their needs are met promptly and effectively…

Read the full description on Sportygroup's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Cape Town. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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