Ice Rink Client Service Manager

New Yorkonsitemanager

via Greenhouse

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About this role

Job Title: Ice Rink Client Service Manager Operations Management Oversee all daily rink operations to maintain a safe, clean, and welcoming environment for guests and staff. Manage opening and closing procedures, operational readiness, and facility presentation standards. Coordinate public skating sessions, private events, group bookings, and special onsite events. Ensure full compliance with company policies, operating procedures, and safety standards. Respond promptly and professionally to operational issues, equipment concerns, emergencies, and guest escalations. Team Leadership & Staffing Lead, coach, and support a workforce of approximately 100 employees across multiple roles. Conduct hiring, onboarding, training, cross-training, and performance evaluations.…

Read the full description on Spsnorthamerica's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: css, teams, greenhouse

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in New York. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

cssteamsgreenhouse

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