Business Application Specialist
Mexico (City)hybridmid
Posted 3w ago · via Recruitee
About this role
Business Application Specialist Are you the first point of contact for our customers? Full-time · Mexico (City) Fancy becoming the first point of contact for our customers and providing exceptional customer service and support ? What will you do? As a Business Application Specialist, you will be our first point of contact for all our South American customers, live (on production) with the S3 Passenger; the industry-leading Software as a Service (SaaS) all-in-one platform for inventory management and reservations for the rail and bus intercity markets. Customer incidents and questions - reported through various channels (Slack, JIRA, email) - will be your responsibility. You will be expected to get these resolved according to our service level agreements.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: s3, jira, confluence, slack, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Mexico (City). We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
s3jiraconfluenceslackteams
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