Product Designer, Service Management

mid$140K – $180K

via Ashby

About this role

STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we're able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work. ABOUT THE ROLE We’re looking for a talented mid-level Product Designer to lead the design of our next-generation Service Management product. In this role you will define how our self-service AI agent interacts with customers, prototype new ways for our product to adapt and respond to customer requests, and help redefine what service management means in the AI era.…

Read the full description on St Labs's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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