Reference Lab Outreach Customer Success Specialist

7600 Gateway Blvd - NEWARKhybridmid$94K – $122K

Posted today · via Workday

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About this role

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Reference Lab Outreach Customer Success Specialist serves as a key liaison and resource for the SHC Reference Lab outreach program, fostering strong relationships among outreach customers, laboratory teams, leadership, billing, courier services, and other operational stakeholders. The position manages assigned outreach customer accounts and supports customer success through proactive relationship management, issue resolution, training and education, service coordination, and ongoing communication.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, outreach

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in 7600 Gateway Blvd - NEWARK. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamsoutreach

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