SR SERVICE DESK AGENT

7600 Gateway Blvd - NEWARKonsitesenior$72K – $92K

Posted 2 days ago · via Workday

About this role

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) A Brief OverviewA Solutions Center Technician is responsible for providing first contact remote support to 35,000+ hospital, clinic, faculty and administrative personnel under the Stanford Medicine umbrella and 1.5M+ patients through various contact methods. For patients, the Solutions Center Technician will assist with a variety of technical support needs for the patient to login and use the Stanford Health Care MyHealth application.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in 7600 Gateway Blvd - NEWARK. We weight your proximity and willingness to relocate.

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