Regional Customer Excellence Manager
Belgium (HQ)onsitemanager$15K – $21K
via Personio
About this role
Your purpose at Stanley/Stella As Regional Customer Excellence Manager, your mission is to lead, structure, and elevate the Customer Care & Inside Sales organisation across the BNL, Nordics, CEE, and UK markets, in close collaboration with the General Managers. You play a central role in the Glocal Customer Excellence transformation , by bringing Customer Care and Inside Sales teams into a coherent regional model strengthening proximity to the markets, accountability, and commercial alignment. Beyond operational leadership, you contribute to building a high-performing, customer-centric and commercially driven organisation , aligned with Stanley/Stella’s long-term ambitions. In short: you turn customer operations into a real growth driver . Your role and impact 1.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Belgium (HQ). We weight your proximity and willingness to relocate.
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Skills in this role
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