VP, Customer Success

vp$225K$275K

via Ashby

About this role

We’re looking for a VP of Customer Success to define and lead our customer success strategy as we enter our next stage of growth. You’ll own the end-to-end customer journey, managing a high velocity CS team while building scalable systems that make adoption predictable and measurable. Your goal: make Starbridge best-in-class in implementation speed, value realization, and ongoing adoption. You’ll ensure that customers see measurable outcomes fast, continue realizing new value as our platform evolves, and feel supported through every phase of growth and every new use case. RESPONSIBILITIES & IMPACT - Own the customer lifecycle end-to-end ensuring every customer achieves measurable success with Starbridge.…

Read the full description on Starbridge's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: slack, teams, salesforce, amplitude

2

Level fit

This role is vp-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

slackteamssalesforceamplitude

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