GenAI Support Lead - Manager

Hyderabadonsitemanager

Posted 3 days ago · via Workday

About this role

Job Description Who we are looking for We are looking for a GenAI Support Lead / Officer with 8+ years of experience in application or production support, with strong exposure to Generative AI (GenAI), Large Language Models (LLMs), and AI Agents . This role requires technical depth, operational ownership, and the ability to lead and guide support teams while ensuring stable, secure, and high‑quality AI services. The role involves supporting enterprise GenAI platforms, managing incidents and escalations, validating LLM outputs, coordinating with engineering and product teams, and ensuring compliance with Responsible AI and governance standards.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: python, openai, git, jira, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hyderabad. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonopenaigitjirateams

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