VIP Account Specialist
Iworemotemid
Posted 2w ago · via Workable
About this role
We are looking for a VIP Specialist to join our Retention team and take ownership of an assigned portfolio of high-value players. You will build strong, long-term relationships with VIP players, understand their behavior and preferences, and use a data-driven and personalized approach to increase retention, engagement and player lifetime value . Requirements 1+ year of experience in VIP Account Management, Retention, high-touch Sales or a similar role. Proven experience in online iGaming sales, retention or comparable digital/subscription products , with a focus on revenue retention and customer lifetime value. Strong understanding of key performance metrics such as GGR, ARPPU, deposit activity, churn and conversion , with the ability to translate them into concrete account actions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams