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StitchreferralsSupport Operations

Junior Technical Support Engineer

South Africaonsitejunior

via Greenhouse

About this role

About Stitch Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers. We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint. Role Overview The Junior Technical Support Engineer (JTSE) supports the Technical Support team by handling client queries, assisting with device staging and related operational tasks, and contributing to project and process improvement work. This role is designed for someone early in their technical support career who is eager to learn, build strong product knowledge, and grow into a fully-fledged Technical Support Engineer over time.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: stitch, slack

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in South Africa. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

stitchslack

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