Guest Services Representative

Perform a range of duties in a pleasant, professional, and efficient manner, including answering phones, greeting guests, assisting, checking families in and out, giving recommendations, and providing directions to support a positive experience. Smile and greet guests in a welcoming manner as the first point of contact. Job Responsibilities: Provide excellent customer service and support to all guests within the assigned area. Maintain overall quality and cleanliness of the assigned area. Provide assistance and support within the assigned area (e.g., house management, volunteer department, front desk department, guest services requests). Monitor supplies and inventory within the area as assigned, and take necessary action. Document and share reports for own area as required.…