Lead-Guest Services

Clinical Centeronsitesenior$44K – $74K

Posted today · via Workday

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About this role

Job Overview An exciting opportunity is available to join the exceptional Guest Services team at St. Jude as a Guest Services Lead Representative. This role supports day-to-day operations in our patient care lobbies by ensuring a warm, welcoming, high-quality experience for patients, families, guests, and staff. The Guest Services program is dedicated to delivering patient experience excellence through compassionate, professional, and responsive service at our entry points. The Lead Representative plays a key role in setting the tone, modeling service excellence, and supporting staff to achieve this vision. This is a full-time position primarily working Monday–Friday, 8:30 am – 5:00 p.m., with rotating weekends and holidays.…

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reqspace match rubric

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Skills match

For this role: monday, teams

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in Clinical Center. We weight your proximity and willingness to relocate.

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Skills in this role

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mondayteams

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