Directo, Client Success
United Statesonsite$150K – $200K
via Greenhouse
About this role
About the Role The Director, Client Success is a leadership role responsible for executing the client success strategy across a defined portfolio of accounts. This role leads a team of Client Success Managers (CSMs), driving retention, growth, and satisfaction through operational excellence and strategic engagement. Reporting to the SVP, Client Success, the Director will help build a high-performing, growth-oriented function by turning company strategy into consistent results for their segment. Key Responsibilities Leadership & Execution Execute client success initiatives for your portfolio, aligned with company retention and growth objectives (GRR + NRR). Lead, coach, and develop a team of CSMs, building a culture of accountability, results, and continuous improvement.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest, teams, salesforce
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in United States. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
restteamssalesforce