Product Manager - Customer Operations
Amsterdamonsitemanager
via Greenhouse
About this role
As Product Manager for Customer Operations, you will own the strategy, reliability, and evolution of our customer service technology stack. This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems. Your primary responsibility is ensuring that these systems are robust, reliable, and scalable to support global customer service and fulfillment operations. You will also lead complex, large-scale implementations, and migrations as part of our long-term platform strategy. This role is critical to the success of Customer Operations over the coming years and requires strong ownership, technical fluency, and experience delivering change at scale.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Amsterdam. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
salesforce
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