S
SumupCustomer Support

Collections Agent - Lending

Berlinonsite

via Greenhouse

About this role

Lending Collections Agent Location: Berlin Team description SumUp's lending products now run across nine European markets, and every new market means more merchants who need support if a cash advance repayment falls behind. You'll join the Servicing and Collections team in Berlin, working directly with merchants to resolve overdue payments, agree realistic repayment plans, and keep small businesses trading rather than losing them. This is hands on work with a real result: every call you make protects a merchant's business and SumUp's lending book, and your feedback will help shape how the team's processes evolve as the product keeps growing.…

Read the full description on Sumup's site β†’

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce, workable

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Berlin. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free Β· no card Β· written explanation included
See if I'm a fit β†’

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

salesforceworkable

More at Sumup

See all open jobs at Sumup β†’