Customer Support Agent - HU
Berlinonsite
via Greenhouse
About this role
Team: Small Markets, Support – Ops EU Location: Berlin ( Onsite ) Employment type: Full-time About the team Our Small Markets Support team is the first point of contact for merchants across Hungary, working hand in hand with colleagues across SumUp to resolve issues quickly and keep businesses running smoothly. As the Hungarian and English-speaking voice of SumUp, you'd help merchants solve real, day-to-day problems, everything from technical hiccups to account queries, while shaping how we support this market going forward. It's a role where no two days look the same, and where good listening and clear communication genuinely make a difference to small business owners who depend on us.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Berlin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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