KYC EDD Operations Agent (German)
Sofiaonsite
via Greenhouse
About this role
KYC EDD Operations Agent Team: KYC Operations Location: Sofia (office first, full-time) Team description Our KYC Operations team keeps SumUp's merchants safe by reviewing transaction alerts, verifying identities, and resolving complex compliance cases across our core markets. This role is a new addition to the team and brings something we haven't had before: a dedicated outbound calling capability that lets us resolve tricky verification cases over the phone instead of leaving customers waiting on email chains.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sofia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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