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SumupCustomer Support

Product Specialist Hardware

Barcelonaonsitemid

via Greenhouse

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About this role

Product Specialist (Hardware) About the team Our Product Specialist team sits at the intersection of hardware, software, and the merchants who rely on our products every day. We work closely with Product, Engineering, and customer-facing teams to make sure our technology actually works in the real world — not just in theory. As we scale new products and expand our hardware portfolio, this role exists to keep quality high, issues resolved fast, and our internal teams equipped with the knowledge they need. If you enjoy getting to the root of a problem and making things run more smoothly, this is a team you'll feel at home in. What you'll do Troubleshoot and resolve hardware and software bug reports raised by merchant-facing teams, keeping impact on merchants to a minimum…

Read the full description on Sumup's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Barcelona. We weight your proximity and willingness to relocate.

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Skills in this role

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