IT Support Specialist (all genders)

mid

via Ashby

About this role

YOUR ROLE As our IT Support Specialist you’ll be part of the IT Engineering & Operations department in Berlin, within the Operations & Support team, providing high-quality IT support to employees locally and remotely across multiple countries. You’ll ensure a smooth employee experience while maintaining reliability, compliance, and operational excellence across our workplace environment. - Provide local and remote IT support to employees through our ticketing system, remote sessions, and on-site assistance - Troubleshoot and resolve incidents related to macOS devices, workplace applications, identity access, and collaboration tools - Support onboarding, offboarding, and employee lifecycle processes - Maintain and improve IT documentation and operational procedures…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: slack, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

slackteams

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