Engagement Manager

manager$120K$150K

via Ashby

About this role

We’re hiring an Engagement Manager to own the end-to-end customer experience post-sale. This person will act as the connective tissue between customers, product, and go-to-market, ensuring successful onboarding, adoption, and long-term value realization. This is a highly cross-functional role that blends customer success, implementation, and operational problem-solving. You’ll work closely with healthcare operators, revenue cycle leaders, and internal teams to drive measurable impact. ABOUT THE ROLE: Customer Onboarding & Implementation - Lead onboarding for new customers, from kickoff through full deployment - Translate customer workflows (RCM, billing, call center ops) into SuperDial implementations - Partner with product and engineering to configure and launch solutions…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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Skills in this role

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