CX Academy Training Manager-Gurgaon

At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you. We’re looking for a CX Academy Training Manager to be responsible for implementing and managing training operations across the respective market and region, fully engaging and developing teams to establish strong customer relationships through dynamic training initiatives across customer-facing channels, while driving sales and service excellence.…