Head of CRM Operations and Loyalty

Zurichonsitedirector

Posted today · via Workday

About this role

At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you. We are looking for a Head of CRM Operations and Loyalty to lead a team responsible for customer data strategy, business operations and for shaping the future of the Swarovski Club Loyalty This is your chance to play a key role in defining and executing high-impact loyalty programs, ensuring seamless CRM operations, and driving personalization strategies.…

Read the full description on Swarovski's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: express, teams, salesforce

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Zurich. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

expressteamssalesforce

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