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SwileInnovation / Corporate IT / Corporate IT

IT Support Analyst

São Pauloonsitemid

Posted 5mo ago · via Lever

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About this role

The IT team is looking for his new IT Support who will be in charge of maintaining the best user experience possible for our Swilers in our Sao Paulo Office. Among this local perimeter, the IT Support will contribute with all the team, based in Sao Paulo and in France on improving our overall IT. She/He will have to deliver on projects with the team on some topics. Requiriments: → Able to be autonomous on IT support to handle BR tickets in a middle term range → Curiosity and eager to understand, test and learn technical topics → Full English proficiency (B2/C1) 🔥 Your mission: - Handle the support Level 1 and 2 for all Brazilian users be the 1st point of contact for all IT requests in our Sao Paulo office handle user's problems with their licences and accesses…

Read the full description on Swile's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: rest, notion, slack

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in São Paulo. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

restnotionslack

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