Sr Manager, Customer Lifecycle & Retention
manager$10K – $17K
via Ashby
About this role
THE OPPORTUNITY
Swish Breaks is redefining live shopping at scale. We power 100,000+ monthly orders across Whatnot, Fanatics Live, TikTok, and our owned digital channels. This role ensures that data drives daily decisions across channels, CRM, VIP strategy, inventory allocation, and margin optimization. You will play a critical role at the company, translating signals into action, executing on lifecycle campaigns and holding the organization accountable to performance.
ABOUT THE ROLE
You will own the systems and programs that turn customer data into action. That means managing our CRM and engagement roadmap, building loyalty and personalization programs, and partnering on our digital product to connect behavioral signals to the moments we reach customers next.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams, zoom, klaviyo, iterable…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goteamszoomklaviyoiterablebraze