IT Helpdesk Specialist

Riyadhonsitemid

Posted 1w ago · via Workable

See if I'm a fit →Tailor my resume for this role →Apply on Workable ↗

About this role

Provide first-line technical support to employees, ensuring that IT hardware, software, systems, and user accounts are working effectively. The IT Helpdesk Specialist diagnoses and resolves technical issues, manages support requests, and escalates complex problems to the appropriate IT team when required. Key Responsibilities Helpdesk & User Support • Receive, log, prioritize, and resolve employee support requests within agreed response times. • Provide clear updates to users and close requests with accurate documentation. • Escalate complex or unresolved issues to the appropriate IT team with full details. Hardware & Equipment • Install, configure, and maintain laptops, desktops, monitors, printers, mobile devices, and other IT equipment.…

Read the full description on Syarah's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: google meet

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Riyadh. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

google meet

More at Syarah

See all open jobs at Syarah →