Director, Customer Success
USA Remote & TravelRemote (US)director
Posted 1mo ago · via Workday
About this role
Who we are More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model. What we need Exol is seeking an experienced Director of Customer Success to lead our customer success organization and drive customer retention, profitable growth, and long-term customer value across our customer portfolio. This role is responsible for developing and executing customer success strategy, building executive-level customer relationships, and ensuring customers realize measurable value from Exol's Robotic Logistics Platform™. The Director of Customer Success will lead a team of three Customer Success Experts supporting Exol's B2B, D2C, and Transportation customer segments.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams