Specialist Credit & Collection

Global Service Center- Costa Ricaonsitemid

Posted today · via Workday

About this role

JOB DESCRIPTION The Credit Customer Care Specialist is responsible for managing customer credit and collection activities, including researching credit histories, maintaining customer accounts, following up on overdue balances, and resolving or escalating outstanding payment issues. Additionally, the role involves handling inbound inquiries from Sysco customers, Sales Representatives, and other customer representatives, ensuring timely responses, effective issue resolution, and high-quality customer service.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, salesforce

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Global Service Center- Costa Rica. We weight your proximity and willingness to relocate.

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Skills in this role

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