P-Expert, Account Care

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, Puerto Rico Tax-Deferred Savings Plan, and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports customer satisfaction by resolving inquiries and managing accounts effectively within a customer service environment. It involves identifying root causes of customer concerns, offering appropriate service enhancements, and managing collections activities when necessary.…