Director Patient Experience and Service Design
Minneapolisonsitedirector
via Greenhouse
About this role
At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.
Position Summary
The Director, Patient Experience & Service Design is the strategic and operational leader responsible for shaping how patients experience our organization across every touchpoint. This role leads the design of the end‐to‐end patient journey for the Patient Services department, ensuring processes, technology, and service models work together to deliver a seamless, efficient, and supportive experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, hipaa, salesforce
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Minneapolis. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamshipaasalesforce
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