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Takealot GroupTakealot Group Customer Service and Insights

Customer Services Team Leader

Cape Townonsite

via Greenhouse

About this role

takealot.com , a leading South African online retailer, is looking for a highly talented Customer Services Team Leader to join our growing team in Cape Town. We are a dynamic, hyper growth company looking for smart, creative, hard working people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great. You need to be strong in both root cause analysis and driving to action – in other words, you need to be a thinker and a doer, and doing doesn’t happen only during work hours….. You need to be passionate about the potential of e-commerce and delivering a world-class customer experience .…

Read the full description on Takealot Group's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Cape Town. We weight your proximity and willingness to relocate.

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Skills in this role

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