IT Support Engineer
mid
via Ashby
About this role
THE ROLE
We are seeking a proactive and tech-savvy IT Support Engineer to provide exceptional technical assistance and ensure the smooth operation of our daily IT functions. In this role, you will be the primary point of contact for hardware, software, and network troubleshooting, dedicated to delivering a seamless technology experience for our employees from their first day onward.
As part of a forward-thinking IT team, you will do more than just resolve day-to-day issues. We are looking for someone who is passionate about continuous improvement and eager to leverage AI and automation to streamline processes, improve ticketing efficiency, and enhance overall productivity across the organisation.
KEY RESPONSIBILITIES…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: spark, jira, okta, soc 2, iso 27001
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sparkjiraoktasoc 2iso 27001